How Visible Are You Online?

Think of the last new patient you treated- how did they find you? Chances are they probably searched for your services online. As practice management guru Dennis Bush points out in our PT TV episode on referrals, the majority of younger patients, who often do not have a primary care physician, are turning online to find healthcare providers. Even those patients who are referred by a doctor will do a quick Google search to size up their suggestion. And informed patients in direct access states are skipping the prescription all together and searching directly for you.

Needles to say social media has become a very important aspect of a successful PT career and practice. Social media platforms are increasingly powerful networking tools, giving you a tremendous opportunity to build your practice, source new patients, score your dream job and manage your online reputation. Here are some tips to help you boost your visibility and build brand and credibility

Be Alert. Be Proactive.

Ignorance isn’t bliss for PTs online. It is critical to pay attention to and improve how you are being represented online. Even if you are not very active on social media sites, content about you and your practice is likely on the internet. You can protect your reputation by ensuring that patients and doctors who search for you find good information rather than negative reviews and comments. Here’s how to get started:

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New PT TV Episode: Postpartum PT

Episode 5 of PT TV will be live Thursday December 5 at 5:30 PST / 8:30 EST. We will be talking postpartum PT with Stephanie Prendergast, MPT, a myofascial pelvic pain expert. In 2013, she will be the first PT to serve as the president of the International Pelvic Pain Society.

Most new moms think that postpartum symptoms are all part of a new normal they must learn to live with and their complaints are often dismissed by both the medical community and society. Stephanie will explain why it’s time to treat new moms right.

The agenda of topics that will be covered in the talk are as follows. Tweet your questions for Stephanie with the hashtag #PTTV5, post a question on our Facebook page or leave a comment below.

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Thank you, PTs

As we prepare to celebrate U.S. Thanksgiving, a time when many reflect on the last year and what they are thankful for, we want to share our gratitude for PTs. We are lucky enough to read and see daily the inspiring things PTs do to heal patients and advance the healthcare industry. Whether helping people perform better, regain movement or rehab from devastating injuries, PTs touch so many lives. Beyond this, PTs are tireless and humble advocates, continually raising awareness about the profession and moving it forward. We don’t know how you have enough time in the day to do all you do! We extend our sincerest thanks to the PT community, your dedication has not gone unnoticed.

Warm regards from the Therapydia Team.

Election 2012: What Will Tomorrow Bring For Healthcare?

After months and months of commercials, campaigning and debates, the 2012 Presidential Election is finally upon us. While some of you have already voted absentee or have your decision set in stone and are ready to simply punch that chad tomorrow, we thought we would provide some last minute information on the election from a healthcare perspective for those of you who may still be contemplating your choice. I am a firm believer in the age old rule that politics and religion are not to be discussed at the bar, as well as the blog, so I’m leaving it to the experts to shed some light.

 

Twitter As a Tool

Unless you are a living version of TV’s MacGyver who can get just about anything done with a paper clip and a stick of gum, you utilize a variety of tools to gain a specific outcome. Hammers are best used for driving nails, Thera-Bands for resistive exercises, your EMR for scheduling, billing and documentation. This is exactly how I suggest you look at using Twitter. There are a number of things that Twitter is really good at facilitating, particularly for PTs.

UNClutter your Content

We had the pleasure of sitting down with some practice management experts at the APTA’s annual Private Practice Section conference in Las Vegas this weekend to discuss some of their tips and tricks for an episode of PT TV. One of their main reasons for using Twitter? Finding content. All agreed that Twitter has replaced an inbox of newsletter subscriptions and bulky RSS readers as their go-to way to find and sort through content.

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Introducing PT TV: A New Way to Q&A

Just in time for National Physical Therapy Month, Therapydia is announcing a new way for the Physical Therapy community to connect and communicate: PT TV. You will now be able to watch real PTs discuss physical therapy’s most timely topics and participate in the conversation.

Harnessing the power of social media, we will be inviting experts from around country to meet face to face and share their conversations with the rest of the community. Have questions or comments? Send them via Twitter or email and see them answered on air!

 

Under the Influence: Why PTs Should Care About Social Scoring

Move over GRE and NPTE, there’s a new career impacting score that demands your attention. Your online influence. Websites, like Klout and Kred, are now in the business of assigning a number to your social media usage. In turn, marketers are using these ratings to gain attention from social media’s elite, often rewarding them quite well, from free plane tickets to VIP passes into Las Vegas nightclubs.

If you’re suddenly having flashbacks to the popularity contest that was high school, you aren’t alone. Many consumers and even industry insiders have spoken out against these scoring systems, claiming they only benefit advertisers. While no one in our office would say no to an all expenses paid trip to Sin City, this is not why we think you should be paying attention to online scoring systems. What measuring online influence really boils down to is how findable and approachable you are online. This is how you acquire loyal advocates, whether they be colleagues or patients singing your praises. And the good news is, now is just the time to make your mark.

Social Media, The Great Equalizer

Mark Shaffer, author of Return on Influence and self-proclaimed influence obsessive, has been quoted in the New York Times and featured on MSNBC as a marketing expert. This wasn’t always the case. A few years ago, he says, you would have never heard of Mark Shaffer. What changed? Just one thing: “I am able to create, and move, my content.”

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The Big Boom Theory

 

We recently sat down with one of our Advisors, Steve Thompson, and asked him some tough questions about the PT profession. We’ve already told you why we think it’s a great time to be a PT, now Steve shares his take on PTs explosive growth (the Bureau of Labor Statistics estimates that PT will grow 39% from 2010 to 2020!).

Age Is Just a Number

I believe PT is growing for several reasons. First, the baby boomer generation is aging and reaching Medicare eligible ages and as they age, they will need more support and help to maintain lifestyles to which they are accustomed.  Also, the population has aged, the number of joint replacements being performed is increasing as well and those patients need skilled therapy to recover from this complex surgery.  The idea of senior citizens is transforming as well.  Many of our “senior citizens” are becoming “athletic seniors”.  As this population ages and wants to keep an active lifestyle, physical therapy stands to be a front-runner in helping keep this population active.  Physical therapists are the best-trained healthcare professionals to assess and treat movement impairments. As we age, we will most likely develop more and more movement impairments and therefore, PT will be needed and the growth in the profession will be justified.

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Back to School: Online Branding for PT Students

Mashable (a leader in social media tips and news, I recommend you bookmark it) ran a great article today stressing the importance of online brand building for students. “A well-rounded web presence” is now an essential part of being noticed in today’s job market.

While you have a lot to juggle with PT school itself, investing some time online now will have a big payoff later on. Here are some key takeaways and tips any PT student should be able to master, no matter how hectic their schedule.

See How Employers See You

After perusing your resume and cover letter, the first thing a employer is going to do is Google you. The first page of a Google search is your online first impression, so you clearly want this to reflect well on you. When was the last time your Googled yourself? What comes up?

As the article points out, the worst thing an employer can see is something negative. On the other side of the coin, having nothing at all display doesn’t help you either. The good news is both of these issues can be solved at the same time.

Google’s algorithms favor authentic, dynamic content over much else. Blogging and social media platforms are big players in boosting your search rankings, often showing up in your first few results. By establishing yourself on major sites, you are not only working to flesh out your search results but creating content that will “push down” any undesired results.

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Guerrilla Marketing, a PT Perspective

The term guerrilla marketing was first coined by Jay Conrad Levinson in his 1984 national best seller of the same name. The concept is so popular, Levinson has built his whole career around it, writing exclusively on this subject for the past 30 years. For good reason; Guerrilla Marketing is considered to be the best known marketing brand in history, was named one of the 100 best business books ever written, selling over 21 million copies. Levinson’s ideas have influenced marketing so much that his books have been translated in 62 languages and are required reading in MBA programs worldwide (I can attest to this).

Needless to say, in 2012, it has become a critical part of the advertising lexicon. While the method has clearly never gone out of fashion, with the explosion of social media, the spotlight has been on it again. With that in mind, I recently revisited my dusty copy looking for inspiration. What did I find? It turns out PTs might be some of the best candidates to become guerrilla marketers I can think of.

Guerrilla Meets The Tortoise and the Hare

Let’s start with guerrilla marketing lesson number one, “Marketing is every bit of contact your company has with anyone in the outside world. Every bit of contact.” This means your company name, website, branding, clinic location, voicemail message, staff, length of sessions, follow-up, growth plans, and so on. If you’re not a clinic owner, you’re not quite off the hook. Don’t forget you are a brand in and of yourself.  Your personal brand is much like a company and what the world sees whether it be online networking or looking for a new job.

On top of keeping all these elements in mind, Levision further stresses that “marketing is a process, not an event.” In the tradition of the childhood fable, slow and steady wins the race. A true guerrilla marketer, he says, knows that marketing has a beginning and a middle, but never an end.

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