What PTs Should Learn About Collaboration from…the Grateful Dead?

I was scanning the new releases on a recent trip to my local library when something caught my eye, a book titled Everything I Know About Business I Learned from the Grateful Dead. Despite living just outside of San Francisco and having read countless business and marketing books branded to stand out from the crowd, this seemed like a strange concept. There are many associations one makes when thinking about the Dead, but business savvy isn’t exactly one of them. Upon further examination it turns out I was wrong to judge a book by its (Tie-Dyed) cover.

Rock bands don’t typically join the ranks of great entrepreneurs. However, a group of passionate people coming together to create something despite uncertainty about its success is as close to the definition as you can get. The Dead were no exception, not concerned with making money but rather wanting to play music. From keeping resources in-house to “strategic improvisation”, the book outlines a number of business lessons that can be learned from this seemingly unlikely source. Most importantly though, it made me think about PTs and collaboration.

Continue reading

Election 2012: What Will Tomorrow Bring For Healthcare?

After months and months of commercials, campaigning and debates, the 2012 Presidential Election is finally upon us. While some of you have already voted absentee or have your decision set in stone and are ready to simply punch that chad tomorrow, we thought we would provide some last minute information on the election from a healthcare perspective for those of you who may still be contemplating your choice. I am a firm believer in the age old rule that politics and religion are not to be discussed at the bar, as well as the blog, so I’m leaving it to the experts to shed some light.

 

Therapydia Staff: My PT Story

In “My PT Story” posts, members of our staff share how their lives and the lives of those close to them have been impacted by physical therapy. Our goal is to further communicate PT’s value to other healthcare providers, patients, friends, and family to help raise awareness and elevate the profession. We believe you don’t have to be a PT to Promote PT!

When I started working at Therapydia, I thought I knew the value of Physical Therapy. Back in high school I suffered a nagging rotator cuff injury and eventual surgery that forced me to miss my junior year on the state tennis tournament circuit. At the time, my only dream in life was to become a college tennis player, and now I was missing the most important recruiting season. Obviously, I thought my life was over. But over the months I spent in rehabilitation I gained a great deal of respect for my physical therapists. Plus my visits were brightened by that cute PT assistant – he dutifully kept me company during my ten minutes on the “shoulder bike” and was such a big step above all the boys in my high school.

But I didn’t truly realize the value of therapy until much more recently. My husband and I have become friends with an older woman in our neighborhood named Barbara, who unfortunately is homebound due to suffering a stroke. When we first met her, she could barely even walk around her apartment without a cane, much less make the long trip to her front door and down the stairs to the street. So she spent her days alone in her tiny apartment. Sometimes when we would visit we would take her for a walk in her wheelchair and she would confess that she hadn’t been outside, or even had a visitor, in two weeks.

Continue reading

Debate: Measuring Patient Satisfaction

A staff member’s recent search for a local dentist got us thinking about patient satisfaction and, more importantly, how to define it. Unfamiliar with the area he took to the web in lieu of a word of mouth recommendation, relying on five stars from consumer rating sites, like 42% of consumers.

Patient satisfaction is a hot topic right now. Stage 2 of meaningful use requirements for Medicaid and Medicare incentives is beginning to tie patient satisfaction scores with hospital reimbursement and practitioners everywhere are vying to get patients in the door as wallets continue to get pinched.

Clearly, attracting and maintaining a strong client base is an essential part of owning and working in a clinic. However, this seems to be easier said than done

Sources of Data

Are sites like Yelp a reliable source for gauging patient satisfaction? Yes, it is important to monitor these sites for insights and reputation management, (in fact, based on its current growth rate, it’s predicted that in only 4 years everyone in the US will be using Yelp), but they are often critiqued for being extremely polar as only consumers that are ecstatic or irate normally make the effort to write reviews. This divide creates skewed data which may not be useful for internal measurement.

Continue reading

Direct Access in California: The Last Hard Mile

Editors Note: SB924 was held in Committee due to changes in the nature of the bill. It  died in the Assembly Rules Committee on August 31, 2012. Please refer to the CPTA’s website for an official statement and synopsis of the situation.

As many PTs in California know, the Golden State recently moved one step closer to having unlimited Direct Access. Consumer Direct Access to Physical Therapist Services (SB 924) passed out of the Assembly Business & Professions Committee June 26 with 8 yes votes and 1 no; very promising news.

The bill is currently waiting to be heard by the California Committee on Appropriations on August 8th. With just about two weeks until the hearing, now is the time to sprint to the finish line. One must look no further than culture changing revolutions and videos gone viral in minutes to realize the power of social media. We encourage all PTs, aides, assistants, students, friends and family to take to Twitter and make their voices heard.

Direct your Tweets at Assembly Member Felipe Fuentes (@district39), Chair of the Appropriations Committee and Assembly Member Diane L. Harkey, (@DianeHarkey) Vice-Chair of the Appropriations Committee, and Governor Jerry Brown (@JerryBrownGov) telling them why California needs Direct Access. Use the hashtag #PromoteSB924 so people can find and follow the conversation.

Physical Therapist Student Loan Repayment Eligibility Act

As the price of education continues to skyrocket, it is becoming more and more difficult for graduates to free themselves of debt. National Health Service Corps has recognized this struggle, offering student loan repayment incentives under the Public Health Service Act to health service providers (but not PTs). With average student loan debt estimated at $96,149, it is vital that PTs work to be included.
Continue reading

Protecting Student Athletes From Concussions Act

PTs’ specialized knowledge is vital in making many healthcare decisions. The Protecting Student Athletes from Concussions Act (H.R. 469:) has been proposed to make sure PTs are added to the list of professionals who determine how student athletes with concussions are treated and when it is safe for them to return to the field.
Continue reading

Therapy Cap Exceptions and Repeal

The Medicare Therapy Cap, which limits annual per-person spending on physical and speech therapy services to $1,880, is a hotly debated issues in the physical therapy community. Exemptions to this rule have been put into place for those needing extensive therapy. On February 22, 2012 President Obama signed a measure to extend these exemptions until December 31, 2012 only. This means if Congress does not take action by December 31, 2012, a hard therapy cap will be placed on Medicare covered therapy again.

Continue reading